TERMS AND CONDITIONS

Last Updated: [September 3, 2023]

Welcome to Playlist Compass.com! These Terms and Conditions ("Terms") govern your use of the Playlist Compass.com website (the "Site") and the services provided by Playlist Compass ("Playlist Compass," "we," "us," or "our"). By accessing or using the Site and our services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Site or services.

1. Acceptance of Terms

By using Playlist Compass.com, you acknowledge that you have read, understood, and agree to these Terms and any additional terms, conditions, and policies referenced herein.

2. Privacy

Your use of the Site and services is also governed by our Privacy Policy, which is incorporated by reference into these Terms. Please review our Privacy Policy to understand how we collect, use, and disclose your information.

3. Use of the Site and Services

a. Eligibility: You must be at least 18 years old to use Playlist Compass.com. If you are under 18, you may use the Site and services only with the consent and supervision of a parent or legal guardian.

b. Registration: To access certain features of the Site and services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

c. Account Security: You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.

d. Prohibited Activities: You agree not to engage in any of the following prohibited activities:

- Use the Site or services for any illegal or unauthorized purpose.

- Violate any applicable laws or regulations.

- Use the Site or services to infringe upon the intellectual property rights of others.

- Transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.

- Attempt to interfere with, compromise the security of, or disrupt the Site or services.

- Collect or store personal data about other users without their consent.

4. Fees and Payment

a. Some features of Playlist Compass.com may be subject to fees. You agree to pay all applicable fees as described on the Site. Payment is processed through secure third-party payment processors, and you agree to their terms and conditions.

b. We reserve the right to change our pricing and to introduce new charges at any time, with notice provided on the Site.

5. Intellectual Property

a. All content and materials on the Site, including but not limited to text, graphics, logos, images, software, and audio, are the property of Playlist Compass or its licensors and are protected by copyright, trademark, and other intellectual property laws.

b. You may not reproduce, distribute, display, or create derivative works of any content on the Site without our prior written permission.

6. Termination

We may, in our sole discretion, terminate or suspend your access to the Site and services without notice, for any reason, including if you violate these Terms or if we believe your use of the Site and services poses a risk to us or others.

7. Disclaimer of Warranties

THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PLAYLIST COMPASS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF YOUR ACCESS TO OR USE OF THE SITE AND SERVICES.

9. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the state of Georgia, without regard to its conflict of law principles. Any dispute arising from or relating to these Terms or your use of the Site and services shall be resolved exclusively in the state or federal courts located within the jurisdiction of Fulton County, Georgia.

10. Changes to Terms

We may update these Terms from time to time by posting the updated version on the Site. Your continued use of the Site and services after such changes are posted constitutes your acceptance of the updated Terms.

11. Contact Us

If you have any questions about these Terms or our services, please contact us at sales@playlistcompass.com.

By using Playlist Compass.com, you agree to these Terms and Conditions. 

Thank you for choosing Playlist Compass to help you analyze and improve your streaming platform metrics and analysis!

Last Updated: [September 3, 2023]

At Playlist Compass.com, we value your satisfaction with our services. However, it's important to note that due to the nature of our services, which involve the delivery of digital information and analytics, we have specific terms regarding returns and refunds:

1. No Refunds After Service Delivery: Once any service is delivered to you, including but not limited to music streaming platform analytics and metrics reports, there will be no refunds issued. This is because the delivery of our service is immediate and provides you with access to valuable information and insights.

2. Service Delivery Confirmation: We consider a service to be "delivered" at the moment you gain access to or receive the information and insights provided by Playlist Compass.com through our platform or communication channels.

3. Cancellation Prior to Delivery: If you wish to cancel a service order before it has been delivered, you may do so by contacting our customer support team. In such cases, a refund may be processed in accordance with our refund policy.

4. Refund Eligibility: Refunds, if applicable, will be provided at our sole discretion and will be assessed on a case-by-case basis. We reserve the right to determine refund eligibility based on the specific circumstances of each request.

5. Contacting Customer Support: To request a refund or inquire about the possibility of a refund, please contact our customer support team at sales@playlistcompass.com. When contacting us, please provide your order details, including your order number and a clear description of your request.

6. Unauthorized Chargebacks: Initiating a chargeback with your payment provider without first contacting our customer support team may result in the suspension or termination of your access to our services.

7. Policy Changes: We may update our Return and Refund Policy from time to time, and any changes will be reflected on this page. It is your responsibility to review this policy periodically to ensure you are aware of any modifications.

By using Playlist Compass.com and our services, you acknowledge that you have read and agree to abide by this Return and Refund Policy. If you have any questions or concerns about this policy, please contact us at sales@playlistcompass.com. 

Thank you for choosing Playlist Compass.com for your music analytics needs.